FLEET MANAGEMENT
FLEET MANAGEMENT
Get smart service, smart advice and smart value when you work with Smart Torque Automotive. We’ll do it all in one seamless, efficient and convenient service. Get in touch with Natalie today to get started!
SMART SERVICE
- Guaranteed 90-minute service appointments available
- Early and late appointments available daily
- Pickup and drop-off available with no staff downtime
- New car warranties maintained
- Scheduling can be coordinated directly with staff
- Purchase orders documented on each invoice
- Invoices delivered electronically to accounts with 30-day terms (to approved customers)
SMART ADVICE
- Parts and fluids only replaced when necessary
- All parts available for inspection
- All repairs available for inspection
- Quote provided prior to repairs commencing
- Past repairs and services fully documented on our database to eliminate duplicate repairs
- Proactive and pragmatic approach to maintenance
SMART VALUE
- 6 months of FREE roadside assistance with every service
- Up to 40% off logbook servicing
- Future repairs prioritised, documented and quoted on each invoice
- Maintenance & repairs separated on each invoice for better record-keeping
FLEET MANAGEMENT SERVICES
Get in touch with Natalie today to get started!
We’re able to provide service for all kinds of fleets, from sedans and vans to light trucks and buses. Even better, we provide the service you need, making a customised plan that’s specifically tailored to your business.
From logbook servicing and new car warranty protection to repairs when you need them, we do it all! We guarantee quick turnarounds and flexible booking times to make it easier to get the service you need when you need it. Your dedicated Account Manager will help you keep your fleet rolling day in and day out.
NEW CAR WARRANTY SERVICE
NEW CAR WARRANTY SERVICE IN MAITLAND, NSW
When it comes to logbook servicing, vehicle owners get mixed messages. On the one hand, independent mechanics claim they can take care of it all without voiding the warranties. Dealerships, however, insinuate that you can only bring your vehicle to them if you want your warranty to remain in effect. So what’s the truth?
The truth is in the consumer’s favour – you can bring your vehicle to an independent mechanic, and it won’t void your warranty! Smart Torque Automotive is here to handle all of your logbook servicing needs.
THE LAW PROTECTS YOU
According to the Competition and Consumer Act 2010, dealerships and manufacturers cannot force you to have your vehicle serviced by a particular dealer or group of dealers as part of the warranty conditions. Your dealer or manufacturer also cannot void the warranty because you choose to bring your vehicle outside the dealer network.
WHAT THE ACCC SAYS:
The Australian Competition and Consumer Commission (ACCC) explains that your preferred mechanic can service your new car without voiding the warranty, although there are some conditions. The following is an extract from the ACCC Consumer Express Newsletter (Issue 1445-9671, April 2005) to explain:
- New vehicle warranty
Where a problem arises with the vehicle that is covered under the warranty, the vehicle should be taken to the dealer for repair. These repairs should be done free of charge under the warranty. - New and used vehicle servicing
In relation to general servicing, motor vehicle dealers are entitled to insist that any servicing performed on cars they sell is carried out by qualified staff, according to the manufacturer's specifications, and using genuine or appropriate quality parts where required. Provided these conditions are met, regardless of where you choose to get your car serviced, your warranty will remain intact. So shop smart and shop around.
Thus, provided consumers do research and ensure that wherever they take a vehicle for servicing, the staff are qualified and all other provisions above are met, the warranty will be safely intact for the warranty period.
WE MEET THE REQUIREMENTS!
Smart Torque Automotive meets all 3 requirements under the law for new vehicle warranty servicing:
- Qualified Staff
- Manufacturer’s Specifications
- Genuine or Appropriate Quality Parts
ONE LAST NOTE
There are two different warranties that come with many vehicles: a statutory warranty and a manufacturer’s warranty. Statutory warranties are implied by the law and give the consumer a minimal level of protection. Manufacturers’ warranties are more extensive, voluntary and may have other terms and conditions.
For further information, please see the ACCC.